1. Delivery Areas
We currently offer shipping to all countries within the European Union (EU).
2. Processing & Delivery Times
Order Processing: All orders are prepared and dispatched within 5 business days. Estimated Delivery: Once shipped, delivery typically takes place within 14 business days.
Note: Delivery times are indicative. While we strive for punctuality, delays beyond our control do not entitle the customer to financial compensation.
3. Shipping Costs
Shipping fees are calculated automatically at checkout based on your location and will be clearly displayed before you finalize your purchase.
4. Risk & Inspection
The risk of loss or damage transfers to the customer upon delivery. Action Required: Please inspect your package immediately upon receipt. Damaged Items: If there is visible damage to the packaging or product, report it immediately to the carrier and contact us at info@vintageviewsolutions.com.
5. Missed Delivery
If you are unavailable at the time of delivery:
- • The carrier will arrange a second delivery attempt or drop the package at a nearby pickup point.
- • Please note that additional storage or redelivery fees may apply if the package is not collected in time.